All non-package services will require a deposit of 75% of service(s) total payable through fresha’s online booking site to secure appointment time. This will be applied towards your total at checkout on the day of your appointment.

• Last minute cancellations or no-shows will result in the deposit being non-refundable.

• Deposits are in place instead of keeping a card on file.

All appointments must be confirmed 72 hours prior to scheduled appointment time.

• You can still cancel without penalties, even if you confirmed, as long as it’s done at least 15 hours before your appointment.

There is a 10 minute grace period. Please be sure to arrive on time to avoid rescheduling or having to adjust service

Cancellations made within 15 hours of your appointment time are considered last minute, therefore deposit will be forefeited.

• If cancelled before the 15 hour window, your deposit will be refunded.

• No-shows also result in deposit being forfeited.

I understand that unexpected events can occur and plans may change, so If you absolutely need to cancel at the last minute, your first cancellation will be waived and your deposit refunded. If you cancel last minute again, the usual policy will apply. No-shows will not be excused the first time.

In the case of no-shows or last minute cancellations while on a package, a separate charge of $37.50 (which is 50% of original Brazilian price) will need to be paid prior rescheduling your next appointment. Failure to do so, will result in forfeiting the remaining sessions in the package.

I prioritize a calm and safe environment for all of my clients. Therfore, due to those safety considerations and limited space, children and extra guests are not permitted in the treatment room.